To get setup with the email:
Login details
Email address - e.g. info@cooperationbirmingham.org.uk
Password - Will be sent to you securely
Webmail
You can access the webmail here:
https://webmail.gandi.net/roundcube/
Emails settings for other clients
If you want to access email using Thunderbird or your phone’s email client you will need the following instructions: https://docs.gandi.net/en/gandimail/standard_email_settings/
Most importantly the mail server is mail.gandi.net and the username and password are the same as above.
1 Like
DanL
16 April 2020 11:43
2
The email address is spelt wrong can you edit/correct it.
Lai
16 April 2020 11:57
3
Done. This post is actually a wiki so anyone can edit it.
Hiya. Am struggling to access the volunteers email account via the above link. Keeps saying ‘login failed’. Not sure who to contact but hopefully raising here is appropriate. Ta!
Hey Leon, @Lai and @Carlos are the tech people. Hopefully they can help you.
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Hi All. We’ve been getting this error message on the volunteer account when trying to send reminder emails. I’ve contacted gandi/roundcube for help. https://docs.gandi.net/en/gandimail/faq/error_types/rule2_1.html
@LeonSH I can turn off the anti-spam stuff for that account. That might just be for incoming messages though.