If we aren’t going to have the app up and running we need an alternative to sort out people’s details and how to get that info efficiently to drivers.
I’d suggest a form to fill out when someone gets in touch which then inputs into a database. We should put not just the address but the rough area they’re in so then the backroom person can cluster the deliveries into rough areas which can then be assigned to different drivers. So the backroom person only needs to inform kitchen crew of any dietary requirements and numbers of people wanting food/how many in each order (so they can bag it up). The driver then has all of the details incl address and phone number.
This seems more efficient though I don’t have the technical expertise to make it happen.