Minutes 3rd May
Facilitation (Sean)
Minutes (Ben)
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Go-round.
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Discussion on organisational structure
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Sergio & Nina have worked on structure and redefined WGs (with specific tasks for each group), can all be found on the forum now. Proposal is still open. AP - PLEASE ALL LOOK ON FORUM AND COMMENT. Political meeting on Friday (? - poll on forum) to decide our opinions more clearly and decide on proposal.
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Sean - At the moment the proposed structure hasn’t been applied to the volunteer database.
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Dylan - It’s currently not clear what WG the average volunteer would be in [Sergio responds: Operations]. It would be good to have a list of who’s in what WG
- Forum participation
- Sean is encouraging volunteers to get involved and this is somewhat working
- Code of conduct
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Dylan has been working on, initial draft is on the forum. Based on Common Ground CoC. Has started developing a process for dealing with conflicts / grievances etc. This needs people to be responsible for it, it would be a very small job initially but could become a big job. The CoC makes reference to this support group but it doesn’t yet exist. AP - THREAD TO BE CREATED ABOUT THIS - DYLAN
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Ben - we should try to adopt a CoC at the Friday meeting
- Working group updates
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Kitchen: Ciara - the ‘special meals’ all add up and we don’t know whether people have actual allergies or just preferences - this impacts on what gets prepared. Don’t know the medical needs of kitchen volunteers, or if they can only work a part shift. Dylan - the Fareshare supply is getting underway. We can get a limited amount with free delivery (150kg) but the rest we have to pay delivery for. Kitchen need to decide the extra quantity we need to sign up for (previously we settled on ~240kg / wk). It will be £87-107 a week depending on the exact qty.
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Seb - Cherry Reds could produce another ~70 meals a day, the people working there are on board
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Sergio - we would need another 4-5 drivers and perhaps more from Fareshare
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Sean - it was an AP from previous meeting to discuss Stirchley Baths. This is on the forum but in a private chat; Dylan made a list of things we would need to sort out for a new venue. Sean has emailed SB to check the next step. The council own the baths so using it might give them cover for their failure of provision. As Cooperation Birmingham we might need to scope out how things would work with CR if they wanted to go back to work.
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Carlos - for big decisions we should try to be as quorate as possible. It seems like some discussions are private on an arbitrary basis. Sean - it was an AP to organise a meeting with Olly (councillor) and we have to navigate sensitively the question of how we deal with the council on a public forum.
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Seb - SB would be a bigger project because we would need more people to prep/chef, but at CR we have the people working there already; all we would have to do is provide supplies and drivers. Not sure if they would be able to do it every day.
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AP: MAKE FEASIBILITY STUDY FOR CHERRY REDS - DYLAN
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Sean - we still need to have an understanding regarding publicity, what it would mean long term, etc. Need to have a conversation with the owner and understand the grounds on which we are doing it with them, what the exit strategy is. We had an advantageous start because we began in a worker co-op kitchen but it might be different in a place with their own priorities.
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Carlos - identified two groups of issues with scaling up: operational, and relationships with other agents/entities who may not align
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Volunteer coordination: Sean - been working on the database. It now has everyone in one big database. If you’re not on it, just fill yourself in. It should make it easier to search for people for specific shifts. Demonstrated how the database works. People can be assigned to certain roles. If not marked active or inactive then they are prospects who need to be contacted and processed. If a volunteer is needed we can just search for (eg) active kitchen volunteers active on a Wednesday. We can also deactivate and reactivate people according to availability / illness etc. Sean is the only one working on this currently. There is a to-do list with a volunteer coordination guide for onboarding people. AP - COOKING, TECH, DELIVERY WG PEOPLE TO FILL OUT GUIDE TO FILL IN GAPS.
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AP - SERGIO TO GIVE CARLOS DB ACCESS TO LOOK INTO APP INTEGRATION.
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AP - LOOK INTO GDPR COMPLIANCE
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Nina - what criteria do we use regarding recipients that we can’t contact for multiple days? Will create a forum thread to discuss.
- Tubs
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Ciara - we are spending a lot of money on single use plastic, can we get them back
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Dean - has taken some back from recipients. All we need to do is clean them and make them fit for use
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Carlos - there are H&S implications for getting tubs back off recipients. Zero contact is preferable; we can make a safe protocol (similar to our delivery protocol) to reduce risk but it will always be there.
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Sean - it does feature in our hygiene guide
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Carlos - as a driver it’s not clear how it would work, carry bags with him?
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Ciara - we can give drivers a bin bag to leave in car, then take packaging with a gloved hand and bring the bag to the kitchen. Just need to make the process and add to onboarding guide.
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Archiving process - AP: BEN TO RAISE ON FORUM
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Refreshments / fruit for volunteers. Nina - this has been requested by volunteers. There are food handling implications of course.
Ciara - we don’t know what we’re going to get every day so can’t necessarily provide fruit. People drink water.
Seb - it could be quite a high cost if we have to buy it
- Certificate
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Ciara - we should write a certificate for volunteers in case they get stopped by the police.
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Carlos - has an NHS volunteer certificate, it is easy to get and has no requirements (they have too many volunteers!). Can be useful for parking too. AP - CARLOS TO SHARE DETAILS OF WHERE TO GET IT. AP - PROVIDE VOLUNTEERS WITH A CERTIFICATE. Sean to add to the to do list
- Routific
- Amelia - we are coming to the end of the free tool. It is a useful tool but is very expensive. They seem to be offering 3 months free now. AP - AMELIA TO CONTACT THEM THROUGH THE CHAT TO MAKE SURE THEY DON’T CUT US OFF
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BVSC/NN voicemail. AP - BEN TO CALL THEM BACK TO GET ADDED TO THE MAP
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BBC contact.
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Dylan - Ciara is going to do the BBC interview. Seb took minutes from the press meeting immediately prior to this full meeting.
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Ben - wasn’t necesarily proposing that we have a single press contact role but that’s not a bad idea
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Dylan - have some materials to empower people to take the intiative with press contacts
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Sean - there is our social media and press group, which will be having a meeting at some point
- App update
- Carlos - is starting a new job so will have less time to work on it.
- Electical shutdown 10th May
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Ciara - we don’t know the exact details but we will work out a way to get all the meals cooked
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Seb - Cherry Reds may help
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Ciara - will find out what people need food on Sunday as well, and all the food will go out on Saturday (ie. 2 portions each)
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Kae - not everyone will have a microwave so it should be food that can be eaten cool.
- Free conversation
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Dean - we have a lot of money, we have only spent a third of it so far. Are there other things we can spend it on or expand into.
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Sergio - what to call people rather than volunteers [suggestions: comrades, participants…]
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Sean - can spend money on a physical thing, posters, shirts etc.
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Sergio - agrees it would be good to give shirts to members and also to sell to the public for fundraising
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Ciara - how do you actually become a member …